Privacy Policy

Simply browse through our collections, choose your favourite pieces, and add them to your cart. Once you’re ready, proceed to checkout and complete your order securely. You’ll receive an email confirmation with your order details right away.

You can shop as a guest, but creating an account helps you track your orders, save favourites, and get exclusive updates on new collections and offers.

Yes, every piece is handcrafted by skilled artisans, ensuring individuality, precision, and authenticity in every detail.

No! We offer do not offer customization options for certain products. You can contact our team to discuss design preferences or personalized engravings.

We accept credit/debit cards, UPI, net banking, and wallet payments through secure and verified payment gateways.

Yes, completely. Our website uses SSL encryption and secure payment gateways to keep all your personal and financial data protected.

Currently, COD is not available. All payments must be completed online at checkout for faster processing and secure delivery.

If your payment failed but the amount was deducted, please contact our support team with your transaction ID. The issue will be resolved within 2–3 working days.

Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor its delivery status in real time.

We usually dispatch orders within 2–4 working days, and delivery typically takes 5–10 business days, depending on your location.

We follow a no-return policy unless you receive a damaged or defective product.

If you receive a damaged item, please share an unboxing video and inform us within 24 hours of delivery. After verification, we’ll arrange a refund or exchange promptly.